Gift Cards from Cute Couture

• Machine wash at a low temperature on a delicate or hand wash cycle using a mild detergent
• Machine wash with similar colours
• Do not bleach
• Lay flat or place on a hanger to dry
• Warm iron inside out
• Do not tumble dry
• Do not dry clean

We want you to love your purchase, but if something isn’t quite right you have 30 days from receiving your order to request a return. To qualify, items need to be in the same condition you received them — unworn, unused, with tags, and in the original packaging — along with proof of purchase. Just drop us a note at info@cutecouture.com
before sending anything back to our returns address at 15 Duke Street St. James's, London SW1Y 6DB, so we can guide you through the process. Please also check your order as soon as it arrives and let us know right away if there are any issues so we can make things right.

Once we receive your return, we’ll take a quick look and let you know if it’s approved. If it is, your refund will be sent straight back to your original payment method within 10 business days (your bank may take a little longer to process it). If you’d like to swap something, the quickest way is to return it for a refund and place a new order. For our EU customers, you also have a 14-day cooling-off period by law, which means you can return your order within two weeks for any reason. And to keep things safe, please do ask the Post Office for proof of postage when sending items back, as we can’t be responsible for parcels that go missing in transit.

UK Delivery

Standard tracked UK delivery £4.10.  Delivery time of 3-5 working days.

Rest of the World Delivery

Standard Europe delivery  £10.00.  Delivery time of 5-7 working days.

Standard USA delivery £15.00.  Delivery time of 6-10 working days.

Standard Rest of the World delivery £17.00.  Delivery time of 6-10 working days.

We use Royal Mail so all of our delivery times are based on their first class delivery predictions.  With international orders we cannot guarantee the postal service is as reliable when it reaches its country of destination, so, in some instances it may take longer than expected.

Please note: The buyer is responsible for any import or customs fees that may apply.